PRIVACY POLICY

1. INTRODUCTION

Valtrion Signal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform at valtrionsignal.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Platform.

2. INFORMATION WE COLLECT

Information You Provide:

• Name and email address when creating an account
• Payment information processed securely through Stripe (we never store your card details)
• Messages sent through our contact form
• Email address if you subscribe to our newsletter
• Any messages or comments posted in the member community chat

Information Collected Automatically:

• Browser type and version
• Pages visited and time spent on the Platform
• IP address and general location data
• Device information
• Referring URLs

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Create and manage your account
• Process your subscription payments through Stripe
• Provide access to membership content based on your subscription tier
• Send transactional emails (account confirmation, password reset, billing)
• Send educational newsletters if you opted in (you may unsubscribe anytime)
• Respond to your support requests and inquiries
• Improve and maintain the Platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. THIRD-PARTY SERVICES

We use the following third-party services to operate the Platform. Each has their own privacy policy governing their use of your data:

5. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account:

• Your account data is deleted from our database within 30 days
• Billing records may be retained for up to 7 years for tax and legal compliance
• Newsletter subscription data is removed upon unsubscribe request

6. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Data portability (receive your data in a portable format)

To exercise any of these rights, contact us at support@valtrionsignal.com.

7. COOKIES

Our Platform uses cookies and similar tracking technologies to maintain your login session and improve your experience. We do not use advertising cookies or sell your data to advertisers. You can control cookie settings through your browser, though disabling cookies may affect Platform functionality.

8. CHILDREN'S PRIVACY

The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

9. SECURITY

We implement industry-standard security measures including SSL encryption, secure password hashing, and row-level database security. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. CONTACT US

For privacy-related questions or requests, contact us at: support@valtrionsignal.com